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Shipping & Returns

SHIPPING POLICY:
All orders are shipped within 3 - 7 BUSINESS days via USPS First Class or Priority Mail with Deliver Confirmation.  A Tracking Number will be provided when the item is shipped.  Customers can track their shipments at www.usps.com. The shipping rates are weight-based and rounded up to the next full pound. The weight of any such item can be found on its detail page.
 
LOST SHIPMENT POLICY:
The Buyer is responsible for providing an accurate shipping address at time of purchase. Once the delivery confirmation states the package has been delivered, at that point the sole responsibility of locating the package transfers to the Buyer.

RETURN POLICY:
Stock Items - Exchanges only within 7 days of receipt of order
If you need to exchange an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Exchange Item(s) button. We'll notify you via e-mail once we've received and processed the exchanged item.

Custom Orders - No exchanges or returns accepted.
 
As the customer, you are 100% responsible for choosing the correct size and color.  Should the order contain manufacturing errors and/or defects, we will gladly make any necessary repairs/changes.  We maintain the right to judge what is classified as a manufacturing error/defect.